You guys are the best! The only complain I have is that my dog did not want to leave with us after staying at Pet Lodge. Bailey loves it there.
Thank you for taking such good care of Bellerose as you had for so many years for Boston. I can never express the peace of mind you give your clients from knowing the pets they love are well cared for and having fun while their owners have to be away. I’m looking forward to Bellerose going back to “camp” in July and getting trained by Dawn then. Thank you again.
P.S. the pictures and small video were great!
Winnie always LOVES coming to Pompano Pet Lodge! And her mommy and daddy never have to worry about her or her brother (Moustasha…the cat) when they are staying there. Thank you for treating our animals with the love and respect that they so deserve!
Kobe always enjoys his stays at Pompano Pet Lodge, it is such a blessing to us too. It is no more expensive than boarding him at the vet, but who wants to spend the weekend in a tiny little cold metal box? I love that he gets lots of exercise and that he gets to play with the other dogs. Kobe is a very timid dog, (actually, he is afraid of his own shadow), every time he goes to your camp, he comes home a little more relaxed and a little less anxious. Thank you for the care you provide, I tell everyone about you.
I was very impressed with my first experience with the Pet Lodge. All of your staff was friendly, professional, and genuinely concerned with my dogs’ well being. I will not hesitate to bring them to your facility the next time I have to go out of town. Thank-you for allowing me to enjoy myself on my trip instead of worrying and stressing over my 2 babies.
Sincerely, Patty M.
Thank you for taking care of our precious pups. We love them and are very happy you took good care of them for us. We were particularly impressed with your prompt response to our voice message inquiring about how they were doing. Our sincere thanks for your care of Ceaser, Max and Nefi and we’ll be in touch to make reservations for boarding them at Pompano Pet Lodge for several days in early August.
Thank you for your email. As always, Lexi had a wonderful time and looked so happy when we watched her on the webcams. She loves coming to visit and play with her friends. Lexi doesn’t like water when she is with us, but after a weekend in the pool, I couldn’t get her in the house last night during the rain :)Scott and I appreciate all you do and the great care you give!!! See you soon.
Thank you very much for the care you gave Sammy while he was there. He always gets very excited when we pull into the driveway and he sees the pool and the dogs. Though as much as he loves it there, he really enjoys coming home! Enjoy the rest of your summer.
Susan M. and Sammy
Donna and I wish to sincerely Thank You for taking such wonderful care of ” our kids ” and they also really enjoyed their stay. We have never seen them so happy and content…..not to mention calm and very collective after our return from our long absence. This was our first time utilizing your facilities and it will not be the last. Thank you again for all the love, care and attention you offered to them and we will come back soon enough to drop them off for a day or two. We especially enjoyed watching ” our kids ” via the internet cameras while they interacted with the others as they romped, played or relaxed in their suite. Every time we ask ” our kids ” if they would like to return to the “doggie day care ” they gleefully wag their tails and get very excited. Their response to our question speaks a thousand ” YES ” answers. We could not be happier. Thank you for a job well done and we look forward in having ” our kids ” stay with you again !
THANK YOU AGAIN, Joel L.
Thank you for your email. As always Casey received the best of care and even though this was a short visit for her she is still exhausted from all the “fun” she had! When we arrived to pick Casey up my husband who was waiting outside the office said he opened the kennel door just to poke his head in because he said in all the years we have bringing Casey there, he had never seen them. When I walked out of the office to wait for Casey (and Archie) the first thing he said to me was that he couldn’t believe how clean it was with no “kennel” odor and he was very impressed! Trust me when I say it takes a lot to impress him! Anyway, keep up the great work and thanks for making our time away from our precious pets worry free.
I had a great experience with Pompano Pet Lodge! This is my third visit and my puppy came back happy, healthy and his groom looks great! I loved how the staff gave me a daily account of what Toby did; it really made me feel like they were really taking care of him! I will continue to bring Toby here whenever I need to go out of town or even just for a play day and groom! I am confident the staff is taking excellent care of my baby, thanks guys!
I was extremely pleased with Pompano Pet Lodge from the moment I came to see the facility. I typically have a friend watch Gio when I need to be out of town but in this case she was also out of town. You were highly recommended by Judy & Peter B. and I know they have high standards. Gio was very happy when I came to pick him up and I would definitely leave him with you again when needed.
Thanks, Evan S.
We watched Bella and Tigger on your web cam while we were away and it was apparent that they would like us to go away more often so they can come back. As always, your staff was a pleasure to deal with and they took excellent care of the dogs while they were with you. Thank you for making their stay as enjoyable as possible. They are looking forward to coming back in May.
Regards, Kip & Wendy S.
I have to share with your team just how impressed we were with Smudge’s stay… and the genuine care of your staff for the dogs – all of them…. I was very nervous to leave him in a pet lodge (a few not so good experiences) but you were highly recommended by a friend of ours so I went with it…and I am so pleased we did. Not only does he come home wiped out and happy!!! but being able to check in on a webcam tells us a lot about your facility as well – a “nothing to hide” approach and a huge comfort when we are traveling to be able to see him!! The customer service has been awesome as well – I can’t say enough good things about your lodge…and the fact that I truly do rest easy knowing he is there and being loved while we are gone. He will be back in about a week and a half for a long term stay (Unfortunately we will miss him, but Hawaii awaits!!!) – See you then!
Cathy G. (and Smudge…)
Bradi had a wonderful time. We know that because we took advantage of your web cams. It is such a great thing to have for owners to see their pets. She had a wonderful time and came home exhausted and slept all day !. Thank you for taking good care of Bradi. It is comforting to know we can leave Bradi there and not have to worry about her while we are away. She loves coming there on “her” vacation while Mom and Dad are away on our vacation. She could not have gotten away faster from me when I dropped her off, that lets me know she loves coming there!.
Sincerely, Barb & David S.
Shelby’s experience was wonderful!! She had a great time playing and making new friends. We were very impressed with your staff, your grounds, and the kennels. It was very obvious that you truly care about the animals that are boarded there. We will definitely be sending Shelby for a “vacation” again, as well as for a day of play! Thank you so much for taking so such great care of our “baby”.
Thom and Rachel H.
The purpose of this letter is to congratulate you and your staff for providing Tincho an excellent service. Every time my family decides to plan a trip, the well being of Tincho is our main concern (specifically if he cannot travel with us). Nonetheless, the great care you provide Tincho in each of his stays at Pompano Pet Lodge has both eased our concern and increased our trust and satisfaction with the staff at Pompano Pet Lodge. In addition, to congratulate the excellent service offered by the staff at Pompano Pet Lodge. I hope this letter serves as a motivation to keep improving the excellent service been offered. Congratulations to all the staff at Pompano Pet Lodge for the great service been offered!!
Best Regards, Ricardo F.
We were VERY pleased with our first experience with a “kennel”. Now I know why you call it a lodge and not a “kennel”. I remember as a little girl boarding our Irish Setter and it was farther from anything like the experience Rosie just had. She seemed to have an amazing time and most of all I was very comfortable leaving her there, and so was my son. My son picked your facility as Rosei is his dog. My son is 7 years old and has Asperger’s. He felt VERY comfortable leaving “HIS” dog with you which was VERY VERY important to us. When I called to see how she was doing I did not expect a full report including names of other dogs she was playing with. This was very good for my son as well when he kept asking how Rosie was. We wil Definitely feel comfortable leaving our family pet with you again.
The Adams’ family
Pups are fine and glad to be home – but they did say they had a GREAT time with you. We are very glad we chose Pompano Pet Lodge – you do live up to your advertisements, a rare trait in today’s world. We will be back!
Thanks again, Lenore & Les G. – Tanta, Da’niece and Molly too!
My wife and I wanted to thank you guys so much for taking such good care or our dog Bowden while we were away. The facilities were great and we know Bowden had a great time. He is a very energetic dog and sometimes hard to control, however when he got home, he was very relaxed. We also REALLY enjoyed the pictures that were taken. It was great to see how much fun he was able to have while we were away. We will definitely be using you guys again in the future for all of our boarding needs.
Thanks Sincerely, Rob and Amy G.
Breezie had a great time as well. I was thrilled to hear she got an “A+” for her stay and was a good girl. Hard work pays off! We love that you guys have the web cams now. It’s always so comforting seeing her resting well after a long day of play. We truly appreciate all that you guys do for Breezie. She’s such a special part of our lives and knowing that she is in such good hands while we are away really eases our minds and allows us to enjoy our time away even more. Thanks again for all that you do!!
Donna and Rick
Thank you so much for the love and care you provided to my puppies. The staff at Pompano Pet Lodge is so professional, wonderful, kind, just AWESOME!!!!. Luna and Hera had a wonderful time. I now know that I have a place for my puppies in the future.
Thanks again! Mr. Suarez
Jake had a wonderful time and he slept for a whole day when we got back home. As this was his first boarding experience (in his 11yrs of life) your entire staff made it a pleasant experience from the start. The professionalism, compassion and care you all showed was amazing. As a concerned mom I appreciated being able to call and check in on him and have the person on the phone immediately know who Jake was and provide me with a mini report on his day. Truly impressed and I will be bringing Jake back! I also loved the photos you took and was glad to see that Jake enjoyed the pool area!
I want to send a HUGE thank you to you all. Derby had a blast with you all…he slept all day yesterday and is still a little tired today….a sure sign of a great time. I also want to say that the staff is absolutely wonderful. They always are sweet and courteous and answer all my questions without any hesitation. I only trust you guys with Derby. It makes me feel great to know I have a safe second home for Derby to go to when I am away.
Thanks again! Randi and Derby
You guys are the Best. We can’t say enough on how we appreciate the “Loving Care” you give to Remy. This was her first overnight stay. She loved it!! We know she is good hands. You can tell everyone there takes great pride in what they do and really Loves their jobs. We always recommend Pompano Pet Lodge for daily or overnight visits. Keep up the GOOD WORK!!
Sincerely, Jack, Joanne & Remy